Delivery methods and charges
We offer multiple delivery methods to suit your needs, including standard and expedited shipping. Shipping charges are calculated based on the size, weight, and destination of the item and will be displayed at checkout. We strive to offer competitive rates while ensuring your order arrives safely.
Standard delivery times typically range between 5-7 business days, depending on your location. Expedited shipping options are available for faster delivery at an additional cost.
We aim to process and ship all orders promptly, but delivery times may vary based on external factors such as shipping carrier delays.
Order tracking
Once your order has shipped, you will receive a tracking number via email to monitor the delivery status. Simply click the tracking link in your email to view the latest updates regarding your shipment or track your order here.
I still have not received my order
If you have not received your order within the estimated delivery timeframe, please allow an additional 2-3 business days for potential shipping delays. If your order still has not arrived, please contact our customer service team, and we will investigate the issue.
The items received are incorrect or are defective
If you receive incorrect or defective items, please notify us within 7 days of delivery. Provide photos of the defective or incorrect items, and we will arrange for a replacement or issue a refund, as per our return policy. For more details, please refer to our Exchanges & Returns Policy.
We are committed to ensuring your complete satisfaction and will work with you to resolve any issues related to your order.